FREQUENTLY ASKED QUESTIONS

alarmclocks is committed to making its website accessible to all individuals. Please review our Accessibility Statement.

All orders receive free standard shipping, and if you need expedited shipping, you only need to pay $15.99 for expedited shipping.

Orders will typically be shipped within 3 to 5 business days.

Once the items leave Alarmclocks Warehouse, you will receive an email confirmation with tracking information.

Our listed weight capacities are based on exceeding static weight tests.

Different styles of outdoor folding chairs may have certain differences in load capacity. Please check the detailed description of the product for details.

We do not suggest putting them in the washing machine; spot washing is best when possible. If you need to submerge and clean a product thoroughly, we recommend using a large tote or tub with warm water and a mild detergent and scrubbing as little as possible with only the soft side of the sponge to remove any debris. Be sure to allow the product to dry thoroughly before use or storage.

The materials of the Product will be compromised if they are continually left outside and exposed to the weather. The sun’s UV rays are extremely powerful and continued exposure to direct sunlight will damage the chair’s fabric and overall finish. Besides just fading the fabric, the sun’s UV rays will eventually weaken the fabric to the point that it will no longer support your weight, may easily tear, and may cause the chair to fail with minimal weight being applied. Even indirect UV exposure can cause the fabrics to show premature aging and result in disintegration of the bindings and fabric. It is not recommended that any of our Product be left outside on a continued basis.

While powder coating is a very tough and durable paint system, it may lose its resistance to rust in places where the Product has joints and “folding places” that can rub off the paint and expose the metal. Keeping the frames clean and dry will greatly extend the appearance and life of the Product.

You can send an email to [email protected] Contact us and we will respond as soon as possible.

Yes, we provide a 1-year limited warranty for our products. After purchasing, please keep the proof of purchase. More information about the warranty can be found here.